"This account can no longer use WhatsApp Business" Solution by: SamuelCares

 

This message appears when WhatsApp Business permanently bans a number because their system has determined that the account violated the WhatsApp Business Messaging Policy or the Meta Commerce Policy.

Common reasons someone might get this include:

1. Sending spam or unsolicited bulk messages

Messaging people who have not opted in to receive messages.


2. Using automation or unofficial tools

Third-party apps, bots, or modified WhatsApp clients.


3. Selling or promoting prohibited products or services

This includes fake documents, adult services, counterfeit goods, certain financial schemes, or anything on Meta’s restricted list.


4. Misleading or deceptive activity

Impersonating someone else, making false claims, or sharing fraudulent content.


5. Repeated user reports

If many people block or report the account as spam.

When this happens, Meta usually has already reviewed the case and decided not to restore the account. In most cases, the only options are:

Appeal via WhatsApp Support (if you believe the ban was a mistake).


Register a new number and ensure future compliance.


Here’s a strong appeal template you can use to try and get the account restored:

Subject: Appeal for WhatsApp Business Account Reinstatement


Body:

Hello WhatsApp Business Support,

I recently received a notification that my WhatsApp Business account was banned for allegedly violating the WhatsApp Business Messaging Policy or Meta Commerce Policy.

I believe this may have been a mistake. I have always intended to follow your policies and use WhatsApp Business only for legitimate and compliant purposes. If any of my activities were unintentionally outside the guidelines, I sincerely apologize and assure you it was not deliberate.

Kindly review my account again. I am happy to provide any information or clarification needed to verify my compliance. I value WhatsApp Business as a platform to communicate with my customers professionally and will take extra steps to ensure strict adherence to all policies moving forward.

Phone number linked to my account: +[Your Country Code][Your Phone Number]

Thank you for your time and consideration.

Best regards,

[Your Full Name]

[Your Business Name]


📌 How to send the appeal:

1. Open WhatsApp Business ban screen and tap on Support or Contact Us (if available).

2. If that’s not available, send this appeal to support@support.whatsapp.com or business-support@support.whatsapp.com.

3. Attach a screenshot of the ban message (like the one you shared).

4. Be polite and avoid blaming them — the tone matters a lot in getting a positive response.

If you find this resource helpful, kindly leave us with a comment in the comment section below.

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